FAQ

When Will My Order Ship? 

Orders are usually processed and shipped within 1 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 15 to 35 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

Why is it so cheap?

We are a global provider of discount merchandise. We are dedicated to helping factories and brands with overcapacity get rid of their backlogs, and even more so to providing quality products at low prices to all consumers. We call ourselves the green guardians of the planet. We hope to never again see people who would rather dump their milk than help more people.

We have a professional sourcing team of 400 people whose task is to search for backlogged goods around the world without stopping.Our buying team will buy backlogged goods in bulk at a discount of 1% to 5%.

Our company's pricing policy is to make only 5% profit on each product, so everyone will get a discount far above the market norm.

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 60 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. 

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.

* Cosmetics, Lingerie and underwear/shape wear are final sale for hygienic reasons.

What Methods of Payment Do You Accept?

We accept paypal/credit card.

Need additional help?

 You can contact us here:lakeyn@vipcservice.com( For customer contact )